IT Support

01

Technical Support Fundamentals

Introduction to troubleshooting, customer service, and basic computer assembly.

TroubleshootingCustomer serviceComputer assembly

02

The Bits and Bytes of Computer Networking

Learn networking basics, IP addressing, and troubleshooting networks.

Networking basicsIP addressingTroubleshooting networks

03

Operating Systems and You: Becoming a Power User

Gain proficiency in managing operating systems, using command line interfaces, and system troubleshooting.

Operating system managementCommand line interfaceSystem troubleshooting

04

System Administration and IT Infrastructure Services

Covers system administration, server management, and IT infrastructure.

System administrationServer managementIT infrastructure

05

IT Security: Defense against the digital dark arts

Fundamentals of IT security, cybersecurity best practices, and threat mitigation.

IT security fundamentalsCybersecurity best practicesSecurity threats mitigation